Frequently Asked Questions

Everything you need to know about your Farer experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Returns are processed within 5-7 business days of receipt.

Do you ship internationally?

Yes, Farer ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.

How should I care for my Farer garments?

To ensure longevity, we recommend following the specific care instructions on the internal label of each piece. Most of our collection prefers cold washes and air drying.